Something isn’t working
No internet, a call that doesn’t ring, a payment that didn’t arrive.
eSIM installed but no internetThe five checks that solve almost every case.3 minA call doesn’t ringNotifications, battery saver and the full-screen switch.2 minMy payment hasn’t arrivedCard and USDT — what to check, and when to write to us.2 minThe email didn’t arriveLook in Spam; send it again after three minutes.1 min
Still stuck?
Talk to a person.
Every case is read by our team. It is linked to your account — so we can look up your eSIMs and numbers without asking.