Something isn’t working
The email didn’t arrive
Our emails usually arrive within a minute. When one doesn’t, it is almost always in Spam — or the address has a typo.
Check these
- 1Look in Spam, and in Promotions
Mark it “Not spam” so the next ones arrive in your inbox.
- 2Check the address you signed up with
A typo sends every email to someone else’s box.
- 3Send it again
The verification email can be resent after three minutes; a password link, from “Forgot your password?”.
Related
Still stuck?
Talk to a person.
Every case is read by our team. It is linked to your account — so we can look up your eSIMs and numbers without asking.