What your guest’s phone needs
Your guest needs a phone that takes an eSIM and is not locked to their carrier: recent iPhones, Google Pixel phones and most recent Samsung Galaxy phones do. The page you send has the code to scan and the steps for both kinds of phone.
What your guest does
- 1Opens the page on another screen, or on paper
The phone scans the code with its camera, and it cannot scan its own screen. The two values printed beside the code can also be typed in by hand.
- 2Adds the eSIM
iPhone: Settings → Mobile Service → Add eSIM. Android: Settings → Connections → SIM manager on Samsung, or Network & internet → SIMs on Pixel.
- 3Turns on roaming for that line
Data roaming on for the eSIM line, and that line chosen for mobile data.
Adding the eSIM on Wi-Fi at home is easiest. Data works once the phone is in the destination and roaming is on for that line.
Related
Talk to a person.
Every case is read by our team. It is linked to your account — so we can look up your eSIMs and numbers without asking.